Last updated: 28-02-2026
This Cookie Policy explains how Hi-Express (“we”, “us”, “our”) uses cookies and similar technologies on our website and Platform. It tells you what cookies are, why we use them, which cookie categories we use, and how you can manage or withdraw your consent.
Cookies are small text files stored on your device (computer, phone or tablet) when you visit websites. They help sites remember your preferences and behaviour, for example, keeping you logged in, remembering language choices, or measuring how the site is used.
We use cookies to:
Most cookies are temporary (session cookies) and are deleted when you close your browser. Some remain (persistent cookies) to remember your choices on return visits.
We group cookies into the following categories. The table below explains typical use and the legal basis for each.
Required for the website to function. They enable core features such as secure login, form submissions and the cookie consent management itself. These cookies do not require your consent.
Remember choices you make (e.g., language, cookie banner preferences). These improve your experience but are not essential.
Help us understand how visitors use the site so we can improve performance and content. These are set by our analytics providers. You can opt out.
Typical providers (examples): Google Analytics, Google Tag Manager.
Used to deliver adverts relevant to you and measure ad performance across sites. They are set by ad networks and social platforms. You must consent to these.
Typical providers (examples): Facebook, Stripe (for payment-related tracking, where used).
Our site and Platform may load cookies from third-party services used to run the site or provide integrations. Common examples for ecommerce sites include: Shopify (if used), Google Analytics, Facebook, and Hotjar. These third parties maintain their own cookie policies and use cookies for their purposes.
On the first visit, we display a cookie banner that:
You can change or withdraw your consent at any time via the cookie banner or using the cookie settings link in the site footer.
You can manage cookies in several ways:
Blocking cookies may affect site functionality (e.g., logins, forms, personalised features).
Our services are aimed at businesses and not children. We do not intentionally set cookies for users under 16. If you are a parent and believe your child has created an account or shared personal data, contact us at info@hi-express.co.uk.
We may update this Cookie Policy from time to time to reflect changes to our website or legal requirements. The “Last updated” date at the top shows when this policy was last revised.
If you have questions about our use of cookies, please contact: info@hi-express.co.uk.
